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What should the project manager do to resolve these recurring conflicts between the team lead and the other team members?

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(@monvillemauro)
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A procurement team lead has been reported as getting into conflicts with other project team members on a weekly basis,. The project manager engages with the team lead and discovers that other team members do not believe the team lead is right for this position.

What should the project manager do to resolve these recurring conflicts between the team lead and the other team members?

  • A . Receive details of the conflicts from all involved, issue all a warning notice, and send all to leadership training.
  • B . Organize a meeting to discuss emotional intelligence with the team, and establish a rule of respect and special treatment for the team lead.
  • C . Issue the team lead a warning, and consider recommending the team lead for emotional intelligence training.
  • D . Find ways to reduce the tension, increase cooperation, and understand the emotions of all team members involved.

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Suggested Answer: D

   
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