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18/06/2022 2:26 am
Due to a recent company merger, a project manager from company B has been assigned to a team that is comprised of team members from company A. At the start of the project, conflicts arise due to a lack of clarity on processes and the project manager's relationship with company B.
What should the project manager do to resolve this conflict?
A. Avoid the conflict as the customer feels comfortable with using processes from company A.
B. Review the historical information and make the decision based on the return on investment (ROI).
C. Ask the team to use company B's processes since they are more familiar with these processes.
D. Work with the team to analyze which processes are suitable to use and define them in the ground rules.
Suggested Answer: D