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What should the project lead have done initially to avoid this situation?

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(@sitesmario)
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A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours,. The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues.

What should the project lead have done initially to avoid this situation?

  • A . Reviewed the project management plan
  • B . Created a detailed operations manual
  • C . Increased support hours for the hours of operation
  • D . Involved operations stakeholders during planning

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Suggested Answer: D

   
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