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Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)

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(@leneaveorval)
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Which two actions should the Customer Success Manager take throughout the quarter to support their customer? (Choose two.)

  • A . No action is necessary as long as the health index is green
  • B . Observe the online image of the customer
  • C . Review and update the success plan for ongoing activities
  • D . Manage the service issues and escalations
  • E . Join the sales and marketing strategy meetings

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Suggested Answer: A,C

   
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