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Why should incidents be prioritized?

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(@casausisaiah)
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Why should incidents be prioritized?

  • A . To help automated matching of incidents to problems or known errors
  • B . To identify which support team the incident should be escalated to
  • C . To ensure that incidents with the highest business impact are resolved first
  • D . To encourage a high level of collaboration within and between teams

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Suggested Answer: C

   
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