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Topic starter
18/06/2022 10:08 pm
Which is a purpose of the 'service level management' practice?
- A . To establish and nurture the links between the organization and its stakeholders
- B . To ensure that the organization’s suppliers and their performance are managed appropriately
- C . To set clear business-based targets for service levels
- D . To support the agreed quality of a service handling all agreed, user-initiated service requests
Suggested Answer: C