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Why and how is a user MOST LIKELY to contact the service desk?

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(@mccroygalen)
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Why and how is a user MOST LIKELY to contact the service desk?

  • A . To discuss the cause of an incident via a phone call
    B. To request access to a resource via a self service portal
    C. To authorize an emergency change via live chat
    D. To report a problem using a mobile app

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Suggested Answer: A
 
Posted : 26/12/2022 5:19 am

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