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What are features of Customer Service Management? (Choose four.)

CIS-FSM

Last Post by Cletus 1 year ago

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(@sextoncletus)

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What are features of Customer Service Management? (Choose four.)

A . Timed Audits
B. Service Entitlements
C. Demand Management
D. Service Prospecting
E. Real-time SLAs
F. Service Contracts
G. Skills-based routing

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Suggested Answer: B, C, E, G

Posted : 08/02/2023 1:01 am

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