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Why does Product A have a Net Total of zero?

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 Chas
(@heddinschas)
Posts: 712
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A user created a Quote containing two Products. The Subscription Pricing field on Product A is blank. Product B has Subscription Pricing set to Percent of Total and both Products share the same Percent of Total Category. When the Contract is renewed, both Products are shown in the renewal Quote, but Product A has a Net Total of zero.

Why does Product A have a Net Total of zero?

  • A . Renewal Model was set to Asset Based at the Account Level.
    B. The Asset Conversion behavior on the Product must be set to Allow Renewals.
    C. Include Net-New Products in Maintenance must be flagged in CPQ Package settings,
    D. Product A is an Asset that the customer already owns.

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Suggested Answer: A
 
Posted : 17/11/2022 4:32 am
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