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What are three troubleshooting steps an admin should take to identify the issue?

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(@sitesmario)
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A sales rep at Universal Containers is trying to determine why a new Contract was unable to be created from a recently contracted Order. The sales rep has confirmed that the Order is for a new customer. This is the sales reps first attempt to contract the Order.

What are three troubleshooting steps an admin should take to identify the issue? Choose 3 answers

  • A . Confirm that each of the Order Products have been activated.
    B. Ensure the Order Start Date is later than the Opportunity Close Date.
    C. Check recent Apex Jobs to identify any errors in the contracting process.
    D. Verify that the related Opportunity is in Closed/Won status.
    E. Ensure there is at least one subscription-based Order Product on the Order.

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Suggested Answer: A,C,E
 
Posted : 19/01/2023 11:23 am
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