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What is the primary value of the BA speaking with customer service reps?

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Orval
(@leneaveorval)
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A business analyst (BA) is compiling a list of subject matter experts to consult throughout the discovery for a new Service Cloud implementation.

What is the primary value of the BA speaking with customer service reps?

  • A . Validating current processes
    B. Estimating the project cost
    C. Building solution design consensus

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Suggested Answer: A
 
Posted : 16/01/2023 7:52 pm
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