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Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state.
Which document should the BA use for the presentation?
- A . A business process model
B. A persona journey map
C. A collection of use cases
Suggested Answer: A
Posted : 22/12/2022 7:50 am