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Topic starter
11/05/2022 6:31 am
A Customer Success Manager was assigned a strategic new account.
Which action prepares them for the customer introduction meeting?
- A . Engage with the account team to understand the expansion opportunities.
- B . Perform a deep analysis of all the sales orders to the past 24 months.
- C . Document customer's current technical escalations.
- D . Speak the internal contacts to understand the customer's priorities and sentiment.
Suggested Answer: C