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04/06/2022 2:55 am
Joe, a user, returns his computer to the technician who performed a virus removal on it the week before. Joe states that several symptoms have returned.
Which of the following should the technician have covered previously as part of the original repair?
- A . End-user education
- B . Pre-installation environment cleaning
- C . Disabling of System Restore
- D . Infected system quarantine
Suggested Answer: A