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Which two case types do you create to support this scenario?

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(@rippesteban)
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In a claims application customers can file home insurance claims. Each claims contains a list of items of loss. Depending on the situation, some claims… investigated for potential fraud in parallel to the actual claim process.

Which two case types do you create to support this scenario? (Choose two.)

  • A . Items of loss
  • B . Customer
  • C . Claim
  • D . Fraud Investigation

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Suggested Answer: A, D

   
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