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Which response to the customer indicates that you are in control of the situation?

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(@boehnkearden)
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On a new installation, you have identified that the components required to perform the task are not all functional. One of the controllers in the cluster fails to see any disks and cannot join the cluster.

Which response to the customer indicates that you are in control of the situation?

  • A . “A failed component has been identified. I will reschedule when you receive the new part.”
  • B . “A failed component has been identified. It will stop the installation for now.”
  • C . “A failed component has been identified. What do you want me to do about it?”
  • D . “A failed component has been identified. I have contacted support and here are your options…”

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Suggested Answer: D

   
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