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Which scheduling action should the consultant recommend to the customer support agent?

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(@tsuchiuramanual)
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A customer support agent handles an in C bound case that requires a repair of an industrial oven at a busy restaurant. The work should be assigned to a repair technician in the area, even if the technician is currently working on another assignment .

Which scheduling action should the consultant recommend to the customer support agent?

  • A . Emergency
    B. Appointment booking
    C. Fill-in schedule
    D. Get candidates

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Suggested Answer: A
 
Posted : 05/02/2023 1:02 am

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