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How can CSAT information be collected?

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(@tsuchiuramanual)
Posts: 747
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Universal Containers wants to monitor Customer Satisfaction (CSAT) after a Work Order is complete .

How can CSAT information be collected?

  • A . Add the CSAT Visualforce page to the Work Order.
    B. Install the Survey Snap-in for CSAT capture.
    C. Install an AppExchange Package.
    D. Enable the CSAT Quick Action for Work Orders.

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Suggested Answer: C
 
Posted : 09/12/2022 5:02 pm

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