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Universal Containers’ (UC) product named “Widget 1” should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on “Widget 1” at their location.
What should be implemented to ensure the customer’s case automatically receives remote technical support?
- A . Create an Entitlement Template on the Product.
B. Create a Workflow Rule on the Case.
C. Create a Milestone on the Product.
D. Create a Visualforce Page on the Case.
Suggested Answer: C
Posted : 01/02/2023 4:39 am