Notifications
Clear all
Topic starter
AW Computing uses a private record access model in the sales, support, and field service organizations.
How should the system administrator ensure that the technicians have the appropriate access to the service appointments dispatched to them?
- A . Create a user territory for the technicians' primary and secondary territories.
B. Create a process to change the owner of the service appointment to the assigned technician.
C. Enable the sharing features in the Field Service settings in the Setup menu.
D. Configure a sharing rule to share dispatched service appointments with the assigned resource.
Suggested Answer: A
Posted : 27/01/2023 5:35 am