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How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?

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(@mccroygalen)
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Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install).

How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?

  • A . Update the Case Feed and tag the associated Service Representative.
    B. Update the Work Order Line Item and its associated parent Asset.
    C. Update the Service Appointment and its associated parent record.
    D. Update the Work Order and its associated parent Account.

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Suggested Answer: B
 
Posted : 11/12/2022 6:04 am

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