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Which two statements regarding data categories are true? Choose 2 answers
- A . Child roles cannot see more data categories than their parent role. If the parent role’s visibility changes, the child role’s category visibility is reset to its parent's category visibility.
B. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
C. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
D. Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.
Suggested Answer: A,B
Posted : 06/02/2023 9:35 am