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Which data model defines the complete set of experiences that customers go through when interacting with a company?

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Marshall
(@cainsmarshall)
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Joined: 7 months ago
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Which data model defines the complete set of experiences that customers go through when interacting with a company?

  • A . Party Data Model
  • B . Journey Data Model
  • C . Engagement Data Model
  • D . Case Data Model

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Suggested Answer: B

   
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