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24. "HappyHolidays" sells package holidays through their website, happyholidays.com Alice and Bob are friends. Alice books a trip to Crete on happyholidays.com for her and Bob; she emails the boarding passes to Bob to print out.
David is a customer service representative for HappyHolidays; he uses happyholidays.com to help people who phone the call centre.
Carol is a retired surgeon. She is struggling to book a holiday to Nice on happyholidays.com so she calls HappyHolidays and talks to David; David talks Carol through completing the booking herself .
Which one of the following statements is correct?
- A . Alice and Carol are primary users of happyholidays.com; David is a secondary user of happyholidays.com; Bob is an indirect user of happyholidays.com
B. Alice is a primary user of happyholidays.com; Carol and David are secondary users of happyholidays.com; Bob is not a user of happyholidays.com
C. Alice, Carol and David are primary users of happyholidays.com; Bob is not a user of
happyholidays.com
D. Alice is a primary user of happyholidays.com; Bob, Carol and David are secondary users of happyholidays.com
E. Alice is a primary user of happyholidays.com; Bob, Carol and David are indirect users of happyholidays.com
F. Alice, Bob, Carol and David are primary users of happyholidays.com
Suggested Answer: A
Posted : 03/02/2023 5:56 pm