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Which one of the following methods is NOT suitable for determining the context of use of a cash machine?
- A . Present the idea of the new cash machine to representative bank customers
B. Interview front-line bank clerks
C. Interview users of a current cash machine
D. Observe users while they are using a current cash machine
E. Conduct usability tests with cash machines from competitors
F. Conduct focus groups regarding user needs for future cash machines
Suggested Answer: A
Posted : 29/10/2022 7:06 pm