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Your company has signed up with a cloud provider and you will be using storage and virtual machines with the provider. The provider has provided your organization some expectations for what the service should perform at .
What type of agreement provides a guarantee of a certain level of service such as “Uptime”?
- A . Performance Agreement
B . Interconnection Agreement
C . Warranty
D . Service Level Agreement
Suggested Answer: D
Explanation:
Service Level Agreement (SLA)
A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that defines the level of service expected from the service provider. Some common SLA’s are uptime, Response Time, etc.
Explanation:
Service Level Agreement (SLA)
A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that defines the level of service expected from the service provider. Some common SLA’s are uptime, Response Time, etc.
Posted : 13/01/2023 12:22 pm