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Which two best practices should be utilized?

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(@katterjohnoctavio)
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Northern Trail Outfitters has determined they will initially deploy messaging to email and SMS channels, but also plan for social advertising. Customer data originates within their point-of-sale system which communicates to Marketing Cloud in real-time via API. They want to configure their customer data for long-term cleanliness and maintainability.

Which two best practices should be utilized? (Choose 2 answers)

  • A . Configure Contact Builder to automatically generate a unique subscriber key.
  • B . Define the subscriber key as a unique value that does not relate to a specific channel.
  • C . Regularly merge duplicate contacts to keep tracking data accurately.
  • D . When using an external database of record, utilize that system's identifier as the contact key.

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Suggested Answer: C,D

   
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