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Topic starter
05/10/2022 10:03 pm
A subscriber asked to be removed from a customer's email list multiple times by replying directly to the customer's marketing message, but continues to receive emails.
Which steps will solve how replies are managed by the application? Choose 3 answers
- A . Confirm that Reply Mail Management (RMM) is configured for the customer's account.
- B . Confirm that the RMM setting 'Unsubscribe Manual Requests' is set to YE
- D . Confirm that the RMM setting 'Delete auto-replies and out-of-office replies' is set to N
- F . Confirm that an email address was provided as the Routing Address for Remaining Replies.
- G . Confirm that the subscriber's request contained one of the standard terms that qualify for automatic unsubscribe.
Suggested Answer: A, B, D