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Topic starter
23/10/2022 6:25 am
An administrator is setting up Salesforce Knowledge and wants to implement an easy way for agents to create new articles from multiple objects.
Which two options could the administrator do to meet this requirement? Choose 2 answers
- A . Create a custom quick action for each object.
- B . Add the New Article global action to required page layouts.
- C . Deploy a screen-based flow from the home page.
- D . Use the Service Setup Assistant to Configure Knowledge.
Suggested Answer: A,B