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A customer service team raised a new business requirement that requires a multi-cloud solution design between B2C Commerce, Service Cloud, and Marketing Cloud. A Solution Architect has been hired to lead the design of the multi-cloud solution.
Which two actions should the Solution Architect take to accurately capture requirements and deliver the solution overview? Choose 2 answers
- A . Include functional subject matter experts and technical resources across multiple discovery workshops, grouped by business function to ensure all requirements are captured.
B. Conduct discovery workshops and upon completion present the solution back to the design authority or executive stakeholders to validate the solution.
C. Conduct discovery workshops to create a user acceptance testing document and invite business owners, each cloud technical architect, and implementation development team.
D. Include the customer service team so that they can provide detailed user stories prior to the discovery workshops.
Suggested Answer: AC
Posted : 28/11/2022 5:46 am