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What could be the reason?

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(@goyrocky)
Posts: 726
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To properly configure your service connection to Salesforce Marketing Cloud your receive this configuration:

After making a call to this service you receive a ServiceUnavailableException.

What could be the reason?

  • A . Rate Limit is reached.
    B. Commerce Cloud IP not whitelisted on Marketing Cloud.
    C. Circuit Breaker is enabled on the service profile and max circuit breaker calls are reached in the allowed time interval.
    D. Force PRD Behavior in Non-PRD Environments option in the service configuration is checked.
    E. Service mode is Mocked.

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Suggested Answer: A, C
 
Posted : 29/01/2023 3:08 am

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