Which two solutions should an administrator use to meet this request?

ADM-201 V1

Last Post by Giovanni 1 year ago

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Giovanni

(@ferronigiovanni)

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DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.

Which two solutions should an administrator use to meet this request? Choose 2 answers

A . Web-to-Case
B. Case Escalation
C. Case Queues
D. Email-to-Case

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Suggested Answer: A,D

Posted : 18/11/2022 5:17 pm

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