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A customer's smartphone has been overheating frequently and becoming unresponsive since installing an OS update A technician has already performed a soft reboot of the device.
Which of the following should the technician perform NEXT? (Select TWO)
- A . Roll back the OS update
B. Update the PRL.
C. Force stop running applicabons
D. Enable airplane mode
E. Perform a factory reset
F. Run application updates
G. Reset network settings
Suggested Answer: A,E
Posted : 23/12/2022 7:41 am