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An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement.
Which of the following should the technician do NEXT?
- A . Create a risk analysis report for review
B. Submit a change order for approval
C. Insist the worker accepts the standard desktop
D. Document the request and place the order
Suggested Answer: B
Posted : 28/10/2022 1:24 am