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Topic starter
06/10/2022 8:14 am
An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
Account ID and password Customer contact information A list of open orders with the status of each order.
How do you configure the case type to allow customers to update any of the user profile pages
at any time during case processing?
- A . Add an optional process to the case workflow.
- B . Add a button for each profile page to each assignment.
- C . Add an alternate stage to the case life cycle.
- D . Add a set of optional actions to the case workflow
Suggested Answer: D