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Topic starter
You are the Office 365 administrator for a company.
You encounter a problem in your tenant. You launch the Microsoft 365 admin center and select Create a new service request.
You need to get help resolving your problem through the admin center.
Which three actions can you perform from the admin center? Each correct answer presents a complete
solution. NOTE: Each correct selection is worth one point.
- A . Receive a Microsoft technical support phone number to speak with a Microsoft support technician.
B. Request a Microsoft service technician to contact you by using email.
C. Use the query text box to type information about your problem and receive links to help documentation.
D. Schedule a time for a Microsoft service technician to call you.
E. Chat with a live Microsoft service engineer.
Suggested Answer: BCD
Explanation:
Beside the query text box you have 3 preferred contact options with a MS engineer:
1) Phone (Response within 15 min)
2) Email (Response within 1 hour)
3) Schedule a call back
Explanation:
Beside the query text box you have 3 preferred contact options with a MS engineer:
1) Phone (Response within 15 min)
2) Email (Response within 1 hour)
3) Schedule a call back
Posted : 09/11/2022 10:51 pm