Notifications
Clear all
Topic starter
12/10/2022 4:13 pm
HOTSPOT
A company plans to implement new support software. You need to recommend solutions for the company.
What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Suggested Answer:
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/omnichannel-agent-overview