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What is the purpose of the service cloud (customer) portal? (2 answers)
- A . To share support reports and dashboards with high profile accounts
B. To provide Web self-service by exposing knowledge articles
C. To allow customers to log and check the status cases online
D. To allow partners to access contact records for case collaboration.
Suggested Answer: B,C
Posted : 26/10/2022 11:12 pm