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As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

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Nathaniel
(@mcgruenathaniel)
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As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

  • A . A metric is a report gauge used on homepages to display real-time data
  • B . A metric is a time measurement used to report the effectiveness of workflows and SLAs
  • C . A metric is used to measure and evaluate the effectiveness of IT service management processes
  • D . A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.

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Suggested Answer: C

   
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