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Topic starter
03/09/2022 4:56 pm
As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?
- A . A metric is a report gauge used on homepages to display real-time data
- B . A metric is a time measurement used to report the effectiveness of workflows and SLAs
- C . A metric is used to measure and evaluate the effectiveness of IT service management processes
- D . A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.
Suggested Answer: C