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Northern Trail Outfitters (NTO) receives a complaint from a long-time customer who claims that, despite providing an updated email address, they are still receiving emails at an old address. NTO confirms that the customer's new email address is stored in the target data extension.
What is preventing the customer from receiving emails at their new address?
- A . The new email address is from an unsupported domain.
B. The email address has not been updated in All Subscribers.
C. The customer has not opted in again with the new address.
Suggested Answer: B
Posted : 17/02/2023 6:56 am