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29/07/2022 2:33 am
Northern Trail Outfitters (NTO) plans to use Contact Builder to increase the scope of customer information they can see in an effort to establish more effective 1:1 relationships. NTO has a separate instance of Salesforce Sales Cloud that serves as their current customer master database.
What action should be taken when using Contact Builder? Choose 2 answers
- A . Conduct manual imports of customer information from Sales Cloud.
- B . Create a data extension to incorporate the imported data from a Salesforce Dashboard.
- C . Combine each individual's channel contact information under one record.
- D . Use Marketing Cloud Connect to include data from Sales Cloud.
Suggested Answer: C, D