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Topic starter
25/05/2022 4:15 am
Ursa Major Solar’s support team currently has a very high call volume. They want to decrease this volume by creating a sell-service community that will best published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives
Which two features should be used to fulfill this goal? Choose 2 answers
- A . Content
- B . SoS
- C . Knowledge
- D . Chat
Suggested Answer: C,D