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Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

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(@boehnkearden)
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Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

  • A . Change the Case Priority.
  • B . Re-open the Case.
  • C . Re-assign the Case.
  • D . Send email notifications.

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Suggested Answer: C,D

   
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