What describes the ...
 
Notifications
Clear all

What describes the capabilities of Salesforce Knowledge?

1 Posts
1 Users
0 Likes
361 Views
 Theo
(@baintheo)
Noble Member
Joined: 2 years ago
Posts: 705
Topic starter  

What describes the capabilities of Salesforce Knowledge?

  • A . An automated tool that closes Cases based on historical information
  • B . An automated Al tool that converts Leads to Opportunities given a predefined set of conditions
  • C . A knowledge base composed of articles that can be written and used by support agents
  • D . A knowledge base that uses Alto generate an article to solve customer support issues

Show Answer Hide Answer

Suggested Answer: C

   
Quote

Latest Salesforce ADM-201 Dumps Valid Version

Latest And Valid Q&A | Instant Download | Once Fail, Full Refund
Share: