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Topic starter
29/05/2022 7:59 am
What is the term for the gap between the features and functions that customers purchase and the features and functions that they use?
- A . capability gap
- B . financial gap
- C . consumption gap
- D . organizational gap
Suggested Answer: C
Explanation:
Reference: https://www.customersuccessmanager.com/blogs/the-consumption-gap
Explanation:
Reference: https://www.customersuccessmanager.com/blogs/the-consumption-gap