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29/06/2022 2:12 am
What is the order of the key elements of process improvement for Customer Success?
- A . measure, define, analyze, control, improve
- B . define, measure, analyze, improve, control
- C . define, analyze, measure, improve, control
- D . analyze, define, measure, control, improve
Suggested Answer: B
Explanation:
Reference: https://www.pmi.org/learning/library/five-elements-process-oriented-project-6946#:~:text=DMAIC%20stands%20for%20Define%2C%20Measure,understand%2C%20a nd%20simply%20make%20sense
Explanation:
Reference: https://www.pmi.org/learning/library/five-elements-process-oriented-project-6946#:~:text=DMAIC%20stands%20for%20Define%2C%20Measure,understand%2C%20a nd%20simply%20make%20sense