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How can this issue be avoided?

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(@ozolinsezequiel)
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A customer complains about the number of times they must explain their problems and ask different team members to find a solution.

How can this issue be avoided?

  • A . Share the company's organizational chart with the support team.
  • B . Provide customers with relevant use cases for the purchased solution.
  • C . Ensure that the customer knows the point of contact for product training.
  • D . Clarity roles and responsibilities with the stakeholders.

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Suggested Answer: D

   
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