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Topic starter
12/07/2022 3:01 pm
From a Customer Success perspective, which reason to monitor your customer’s health is the most important?
- A . It provides the opportunity to address any changes in the customer’s experience or actions around the solution
- B . It allows the customer to identify unused licenses so they can be addressed via a service improvement plan
- C . Understanding your customer’s health directly enables renewals
- D . It gives the customer valuable insight so they can automatically renew critical on time
Suggested Answer: D
Explanation:
Explanation: